Last Updated: 26 August 2026
Dharani Tribos, operated by Dharani Auto Stores, respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we may collect through our website, how we use it, how it may be shared and how you can contact us regarding your information.
Dharani Tribos is the lubricant-focused brand identity operated by Dharani Auto Stores.
Dharani Auto Stores handles official quotations, billing, invoicing, payments and other commercial transactions.
When you contact us, submit an enquiry or communicate with us, we may collect information such as:
We aim to collect information that is reasonably relevant to handling your enquiry, order, delivery or business communication.
We may use your information to:
If you provide vehicle, machinery or equipment information, we may use that information to help identify products relevant to your stated requirements.
Providing such information does not replace the need to follow the applicable manufacturer's specifications.
If you contact us through WhatsApp, telephone, email or another communication channel, the information you provide may be used to respond to your enquiry, provide product information, process an order or provide customer support.
Third-party communication platforms may process information according to their own privacy policies and terms.
If you contact us regarding a return, replacement or refund, we may collect information necessary to review and process your request, including:
We use this information to verify the purchase, investigate the issue, communicate with you and process an approved return, replacement or refund.
Official billing, invoicing and commercial transactions are handled by Dharani Auto Stores.
Information required for quotations, invoices, payments and commercial records may therefore be processed as part of Dharani Auto Stores' business operations.
Where payment services are provided through third-party payment providers, those providers may process information according to their own applicable policies.
We do not sell or rent your personal information as a commercial product.
We may share relevant information where reasonably necessary to:
Where information is shared with delivery or service providers, we aim to limit the information to what is reasonably necessary for the relevant service.
If you request delivery, we may use your delivery location and relevant contact details to arrange delivery across Tamil Nadu.
Information required for delivery may be shared with relevant transportation or delivery providers where reasonably necessary to complete the delivery.
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We may retain personal information for as long as reasonably necessary for:
When information is no longer reasonably required, it may be deleted or securely disposed of, subject to applicable legal and business-record requirements.
Our website may use cookies or similar technologies for purposes such as:
If third-party analytics, maps, embedded content or similar services are used, those services may process certain technical information according to their own policies.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of external websites.
Customers should review the privacy policies of third-party websites before providing personal information.
Our website is intended for general customers and businesses and is not specifically directed toward children.
We do not knowingly request personal information from children for commercial purposes.
If you have questions regarding personal information provided to us, or wish to request correction or another applicable privacy-related action, you may contact us using the official contact details provided on our Contact page.
Requests may be subject to reasonable verification and applicable legal requirements.
We may update this Privacy Policy when our website, services, data practices or applicable legal requirements change.
The latest version will be published on this page with the updated Last Updated date.
For privacy-related questions or requests, please contact: